Airlines
Airline lounges are meant for their first class or business class passengers, or their designated members only. For this reason, economy class passengers would not be able to enjoy the airline lounge service. Whenever there are flight delays and even flight cancellations due to bad weather or technical problems, Plaza Premium Lounge can assist the airlines to take care of their inconvenienced economy class passengers by providing a haven to them in the airports. Moreover, to add value to their passengers, some aggressive airlines would package the lounge use into their passengers’ air tickets (which would incur an extra but affordable charge) so that passengers can enjoy airport lounge service during their journey. In recent years, our acclaimed service quality earns the best recognition in the industry.
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Banks
For cardholders who are frequent travelers, what else is better than an immediate access to airport lounges upon presenting the bank cards when they travel? Banks can choose to contract a single location or multiple locations in our airport lounge network, depending on the travel patterns of the cardholders. The airport lounge access is now widely recognised in the banks’ loyalty programmes, e.g. Banks offer the lounge use to their Wealth Management customers.
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Corporations
For people esp. business executives who are always on the road, are always seeking for havens to rest and relax instead of sightseeing. Companies that establish a huge network of airport lounges worldwide have introduced the membership programmes for frequent travelers. Being one of their service providers in the network, some corporations would even purchase memberships or coupons directly from us so that their executives can relax or catch up with the business matters regardless of the class they travel.
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Industrial Associations
Supports from industrial associations and statutory bodies are important for the promotion of local travel and tourism, Plaza therefore works very closely with various industrial bodies and leverages their worldwide connections and regional influences to create synergies to benefit the whole industry.
Plaza is a member of Airport Council International (ACI) – Asia-Pacific Region under the World Business Partner Program. ACI is the "voice of the world's airports”, the only association of the world’s airport. It is a non-profit organization to foster cooperation among its member airports with other partners in the world of aviation, including governmental, airline and aircraft manufacturing organizations. ACI also offers its members numerous training opportunities, a customer service benchmarking programme, detailed industry statistical analyses and practical publications.
The Pacific Asia Travel Association (PATA) is a membership association acting as a catalyst for the responsible development of Asia Pacific travel and tourism industry. In partnership with Plaza Premium Lounge Management Ltd, we enhance the sustainable growth, value and quality of travel and tourism to, from and within the region.
The Hong Kong Tourism Board formed the “Meetings & Exhibitions Hong Kong” in November 2008 to promote Hong Kong as a premier destination for MICE in Asia Pacific. Plaza supported MEHK in various overseas familiarization programmes and provided privilege offers to exhibition buyers under the “Business Right Here!” campaign in 2009.
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Travel Agents
Travel agents do not simply sell tickets nowadays, they need to understand what the customers need and introduce the finest services and facilities for passengers during transits. During the stopover, a relaxing lounge with provisions of food and beverages, a hot shower, TV entertainment, etc is the ideal place for transit passengers. On top of that, massage service can also be included in the package to render a perfect break in your journeys.
Global travel agents make bulk purchase of our coupons and resell to other travel agents at a competitive price. Hence it is a great bargain for customers who would like to enjoy the value added service.
Travelers who prefer to plan everything in advance to avoid any hassle or bustle in their journey are able to pre-book the service. Agents who offer online booking service can also include our lounge service packages as one of the products available in their booking system. All travelers have to do is simply pay online and they will receive a confirmation generated by the system. Then, present the confirmation to the staff at designated lounges, get in and have a pleasurable stay.
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